Community Support

Here are some quick answers to frequently asked questions. See also our Troubleshooting.

How can we support you?

By far, the hardest part of being an open-source company is surviving the financial reality that very few companies ever pay for open source. Any financial contribution you can make helps us continue operating as a business, and we've made this easy through GitHub sponsorships.

How do I request additional documentation?

Please request documentation by opening a GitHub Issue. Please provide as much detail as possible about what you would like to see documented and what related documents you discovered that were not helpful.

Are there paid support options?

Yes, we offer Customer Workshops support via GitHub Sponsorships. With workshops, you can ask questions and get help directly from our engineers.

If you're benefiting from what we build here and your business depends on it, this is a great way to get both the help you need and to support our Open Source. Discuss the possibility of a GitHub sponsorship of Cloud Posse with your management! This sponsorship includes access to our twice-weekly customer workshops, where you can ask questions and get help directly from our engineers.