Announcing Platform Advisory
We’re excited to announce our new Platform Advisory service—now available to Cloud Posse customers. Private access to Cloud Posse engineers.
Many of our larger customers—especially in fintech, health tech—who operate in regulated industries have asked for a way to get private, real-time access to senior Cloud Posse engineers for their most critical projects.
These teams often run into scenarios where:
- Delays, mistakes, or failed migrations would cost big
- They need to de-risk complex platform changes
- They want trusted guidance on Cloud Posse architecture and components—from the engineers who built it
Platform Advisory was designed specifically to address these needs.
What is Platform Advisory?
Platform Advisory gives your team:
- Private Slack Connect → direct access to Cloud Posse’s staff-to-principal-level engineers
- On-demand Zoom sessions → architecture reviews, migration planning, compliance discussions, and more
- Same-day response (4-hour SLA) → for high-impact requests
- 10 hrs/month of Flexible Support included → for bug fixes, upgrades, Atmos enhancements, new components, and integration work
It’s designed for teams running on Cloud Posse’s reference architecture and open source components who need priority access to expert guidance—especially when getting it wrong isn’t an option.
Why we built this
As more of our customers adopt Cloud Posse architecture for mission-critical platforms, they’ve asked for a way to engage more deeply—especially for projects where de-risking migrations and accelerating delivery matters.
When the team is facing a complex migration, rolling out new environments, or making high-impact platform changes—waiting days for answers isn’t good enough.
Platform Advisory gives them priority access to engineers who:
- Know Cloud Posse architecture inside and out
- Understand their environments and goals
- Can chart the best path forward quickly and safely
How it fits with our other support options
| Support Option | Best For |
|---|---|
| Essential Support | Self-service teams who want async guidance |
| Flexible Support | Scheduled hands-on engineering work |
| Platform Advisory | Teams where delays, mistakes, or failed migrations would cost big |
Where to learn more
You can explore all the details on the Platform Advisory support page.
If you’re unsure whether Platform Advisory is the right fit for your team, reach out to us—we’re happy to help.
Remember: When you invest in Cloud Posse, you’re not just helping your team—you’re strengthening the ecosystem your business depends on.
We’re excited to make Platform Advisory available—and we look forward to helping more teams succeed on Cloud Posse architecture.