Skip to main content

Decide on Status Page Requirements

Problem

The business may be obligated or want to communicate transparently to customers the availability of all services affecting the platforms/products stability.

Solution

Use StatusPage.io by Atlassian to integrate with OpsGenie and other dependent services to communicate overall availability.

Other Considerations

  • Should it be Public (customer-facing) or Private (internal facing only)?

  • How to host it?

  • What to expose to customers?

  • Should it pull in the availability of third-party dependencies? e.g. Twillio API