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Kick Off with Cloud Posse

The kickoff call for Quickstarts ensures you get a smooth start with clear expectations. During the call, we will confirm your design decisions. After the call, we'll make sure everyone on your team has access to our weekly support workshops, and set you on your way with the action items. You'll quickly receive all the configurations customized to your requirements in about a day.

We Will Review

  • Review Design Decisions Confirm your requirements answer any questions you may have
  • Cover Next Steps Review what to expect after the call, and what you need to get started
  • Support Introduce the available support options, including GitHub Discussions, Customer Workshops, and Office Hours

Preparing for the Kickoff Meeting

This document outlines what to expect from your first call with Cloud Posse. In order to make the most of this meeting, please read through this document and come prepared with questions. In particular, please review the following:

  1. Decide who will lead the project in your organization
  2. Ensure everyone who needs to be on the call is added to the invitation
  3. Read through the Design Decisions and prepare questions and decisions
  4. Review the list of Actions Items following this call

Kickoff Meeting Agenda

1 Introductions

Here we will review who is on the call, what their roles are, and identify our technical point of contact at Cloud Posse. We will also review the working timezones of the teams.

2 Project Overview

After your kick off call with Cloud Posse and receiving the configurations customized to your design decisions, you will be ready to begin deploying your infrastructure starting with the foundation. The Reference Architecture is a collection of best practices for building a secure, scalable, and highly available infrastructure on AWS. The Reference Architecture is constantly evolving as we learn from our customers and the community.

You will deploy your infrastructure in layers. These layers are designed to manage collections of deliverables and will be a mix of generated content from a private reference, vendored Terraform from open source libraries, and any customization for your Organization. Because we are delivering an entire infrastructure repository, these initial PRs will be massive; a complete infrastructure set up requires dozens of components, each with Terraform modules, configuration, account setup, and documentation. You are absolutely welcome to follow along, but we do not intend for your team to be required to review these massive PRs. Cloud Posse internally reviews these PRs extensively to ensure that the final product works as intended.

Before you begin provisioning any layer, we recommend watching the video that explains the problems we faced, so you'll be better equiped to understand the solution. These videos go into detail on the subject to explain the problems we faced, the tradeoffs we considered and then at a high level how we solved them.

tip

If you come prepared to the Customer Workshops, we can spend more time answering your questions or working through hands-on exercises.

3 Introduce Shared Customer Workshops

When: Thursdays, 7:00-7:30A PT/ 9:00-9:30A CT/ 10:00-10:30A ET
Where: Zoom
Who: Customers Only

This is a great opportunity to get your questions answered and to get help with your project.

4 Sign up for Community Office Hours

When: Wednesdays, 11:30a-12:30p PT/ 1:30p-2:30p CT/ 2:30p-3:30p ET
Where: Zoom
Who: Anyone (open to the public!)

This is a good way to keep up with the latest developments and trends in the DevOps community.

Sign up at cloudposse.com/office-hours

5 Join our SweetOps Slack Community

If you are looking for a community of like-minded DevOps practitioners, we invite you to join our SweetOps Slack.

How to Succeed

Cloud Posse has noticed several patterns that lead to successful projects.

1 Come to Customer Workshops Prepared

Review six pagers and documentation before workshops. This will help you to know what questions to ask. Coming unprepared will lead to a lot of questions and back-and-forth. This will slow down material resulting in less time for new material.

2 Take Initiative

The most successful customers take initiative to make customizations to their Reference Architecture. This is a great way to make the Reference Architecture your own. It also helps to build a deeper understanding of the Reference Architecture and how it works.

3 Cameras On

We recommend that all participants have their cameras on during our Customer Workshops. This helps to build trust and rapport. It also helps to keep everyone engaged and focused. This also lets us gage how everyone is understanding the material. If you are having trouble understanding something, please ask questions.

4 Ask Questions

We encourage you to ask questions. We want to make sure that everyone understands the material. We also want to make sure that we are providing the right level of detail. Our meetings are intended to be interactive and encourage conversation. Please feel free to interject at any time if you have a question or a comment to add to the discussion.

5 Participate in our Slack Community

We encourage you to participate in our public Slack channels. This is a great way to get help and to learn from others. We have a lot of customers who have been through the same process and can provide valuable insights. We also have a lot of Cloud Posse engineers who are available to help answer questions.

6 Attend Weekly Office Hours

Both the Shared Customer Workshops and Community Office Hours are great opportunities to ask questions and get help.

7 Read our Documentation

You can always find how-to guides, design decisions, and other helpful pages at docs.cloudposse.com

8 Take the Next Step

Don't wait! Keep the momentum going by taking the next step. If you have questions, ask them. If you need help, ask for it. We are here to help you succeed.

Action Items

After our kickoff call, there are several action items for you to consider based on your goals. Not every item may be relevant, but please review them and take action on the ones that apply to you. Next Step