Get Flexible Support
Need help with bigger problems? Flexible Support is the most cost-effective way to get expert guidance from Cloud Posse for hands-on help and non-urgent but important requests—like bug fixes, PR reviews, and custom development. Support is scheduled to fit into your timeline, so you get the predictable help you need. Unlike Essential Support, Flexible Support includes direct engineering work by Cloud Posse, so you can stay focused while we handle the heavy lifting.
Many teams waste weeks trying to figure things out themselves—time that could have been spent shipping features and scaling their business. If you want clear answers, expert guidance, and hands-on support, our Flexible Support helps you move faster.
Includes
- Hands-on Support – Bug fixes, upgrades, Atmos enhancements, improvements to our open source components, new components, and integration work.
- Private Slack Channel – Coordinate active requests with Cloud Posse engineers during business hours.
- Scheduled Delivery – All work is scheduled in advance via Slack or email to align with your priorities and ensure predictable delivery.
- No Project Management Overhead – Cloud Posse manages and coordinates the work—no extra effort required from your team.
- Retainer & Pay-as-you-go Options – Flexible purchasing options to fit your needs and budget.
We offer two convenient ways to get Flexible Support, including Hourly Retainers and Pay-as-you-go options. Choose the plan that fits your needs and budget.
Who's it for?
Flexible Support is designed for hands-on engineering work that is planned and scheduled in advance. It’s ideal for:
- Implementation work that requires significant engineering effort—bug fixes, upgrades, new components, integrations, and more
- Non-urgent tasks that don't require same-day turnaround
When the clock is ticking, leadership is watching, and you need to move fast—Platform Advisory gives you private access to senior Cloud Posse engineers via Slack & Zoom. Perfect for audits, migrations, architecture challenges, and high-stakes delivery.
Why Cloud Posse?
Our team has helped hundreds of companies implement AWS services using Infrastructure as Code (IaC) with Terraform, to deploy and manage AWS services such as Amazon EKS, AWS ECS, AWS Lambda, AWS IAM, Amazon RDS, Amazon S3, AWS Security Hub, and Multi-account Organizations. Whether you need PR reviews, bug fixes, custom Terraform module development, or assistance optimizing your AWS architecture, we provide structured, scheduled support to help you achieve your goals.
We’ve built more Terraform modules for AWS than anyone else—160+ and counting. If it’s AWS and Terraform, we’ve probably already solved it.
Need Help? Get It Now.
Hit a snag? You don’t have to figure it out alone. Our experts have your back—so you can stay focused on what matters. Get the help you need, exactly when you need it.
Get Support