Get Priority Support
Get answers today. Priority Support provides high-touch, same-day assistance for critical issues, production incidents, urgent development, and fast-tracked bug fixes. While our team engages with the community, only Priority Support ensures same-day responses. Your requests jump to the front of the queue—no delays, no scheduling required. With private Slack channels and direct access to Cloud Posse engineers, you get expert help when and where it matters most.
Many teams waste weeks trying to figure things out themselves—time that could have been spent shipping features and scaling their business. If you want clear answers, expert guidance, and hands-on support, our Priority Support helps you move faster.
Includes
Priority Support provides on-demand access to Cloud Posse engineers for critical issues, production incidents, and urgent development needs:
- Priority Handling – Your issues, bugs, and PR reviews move to the front of the queue for faster resolution.
- Private Dedicated Slack Channel – Secure, dedicated channel for efficient collaboration.
- Direct Access – No intermediaries. Just direct engineer-to-engineer support.
- No scheduling required – get support when you need it, with a guaranteed same day response.
Why Cloud Posse?
Our team has helped hundreds of companies implement AWS services using Infrastructure as Code (IaC) with Terraform, to deploy and manage AWS services such as Amazon EKS, AWS ECS, AWS Lambda, AWS IAM, Amazon RDS, Amazon S3, AWS Security Hub, and Multi-account Organizations. Whether you need PR reviews, bug fixes, custom Terraform module development, or assistance optimizing your AWS architecture, we provide structured, scheduled support to help you achieve your goals.
We’ve built more Terraform modules for AWS than anyone else—160+ and counting. If it’s AWS and Terraform, we’ve probably already solved it.
Need Help? Get It Now.
Hit a snag? You don’t have to figure it out alone. Our experts have your back—so you can stay focused on what matters. Get the help you need, exactly when you need it.
How would you like to purchase support?
Not sure which support option fits your needs?
Email [email protected] or book a call—let’s get you unstuck.