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How to Create New Teams in OpsGenie

As your company grows, you'll need a streamlined way to configure new teams with alerting on specific resources. This guide demonstrates how to use the opsgenie-team component to create a new team in OpsGenie. By tagging resources appropriately, you can ensure that alerts are directed to the right team through Datadog.

Problem​

As a company grows so does its number of teams. We need a way to be easily able to configure a new team with alerting on particular resources.

Solution​

The opsgenie-team component can be used as a virtual component to create a new team.

tip

TL;DR Create a new opsgenie-team component. Then tag resources with the team: <my-new-team-name> to start sending alerts through datadog.

Prerequisites​

Basic Configuration​

components:
  terraform:
    opsgenie-team-sre:
      component: opsgenie-team
      vars:
        enabled: true

        # Name of the team and the name of the team tag value
        # Teams must be globally unique
        name: sre
        description: "SRE team"

        # Services can only be owned by a single team, so we put the services with the team
        # Service names are globally unique or will conflict with other teams
        # Services may not map directly to github repos, as multiple microservices might make up one service
        services:
          frontend:
            description: "Front End Lorem Ipsum"
          backend:
            description: "Back End Lorem Ipsum"

        members:
          - user: [email protected]
            role: admin

        integrations: {}
        routing_rules: {}

Tagging​

Resources should then be tagged with the team:team name tag. This would look like

components:
  terraform:
    aurora-postgres:
      vars:
        tags:
          team: sre
          service: aurora-postgres